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Geno Alissi Resume

I have over 40 years of high tech, hands on senior management experience in the high tech industry, managing divisions and hiring the talent needed for exceptional results. I have grown revenues, margins and revenues-per-headcount for major international corporations and lived in the shoes of my clients.

Specialties: Trusted Advisor to the services industry, Unified Communications, General Management, Sales and Services Management, Executive Search.

Geno Alissi

Founder | Principal

2011 to present.

Founder and principal of Geno Alissi Executive Group. 

Geno Alissi Executive Group advises service industry executives and senior teams how to improve their bottom lines and achieve overall company success. Geno Alissi offers deep experience and expertise in leading service companies and divisions to profitability and provides customized advisory services to guide executives to deliver successfully in their unique business.

Senior Vice President & General Manager:

Global Services Division

Polycom, Inc.

Public Company; PLCM; Telecommunications industry

20012010 (8 years 10 months)

Grew division from $35M to $175M and staff from 100 to 485 and was Section 16 officer. Responsibilities included: P & L, Sales, Marketing, Finance, New-Product Introduction, Training, Global Call Centers, 7x24 Maintenance, and Logistics. Worked with over 300 large to small channel partners providing services worldwide to end users ranging from small business to Fortune 500 companies, as well as the Federal Government.


2003 2005 2007 2009
Grew Revenues
$35M $69.2M $123.3M $175.5M
Grew Gross Margin
28% 42.7% 52.7% 54.7%
Contribution Margin
19.8% 34.5% 43.7% 47.9%
Revenues per Headcount
$231K $277K $354K $433K


  • Services exceeded every financial deliverable; division is the company’s leading revenue-growth segment.
  • Division overachieved Board plans for services, 2003 to 2009.
  • Division overachieved Industry benchmark for services, 2009.

Vice President & General Manager:

iPower Video Communications Division (2001 to 2003)

Recruited by the President to transition PictureTel’s iPower Division in Andover, Massachusetts to Polycom’s Video Division in Austin, Texas.


  • Consolidated R&D.
  • Reduced headcount from 130 to 80 in 13 months.
  • Stabilized the entire Product line. 

Vice President & General Manager:

Dialogic Communications Software & Services Division


19992001 (2 years)

Recruited during Intel’s 1999 acquisition of the Dialogic Corporation, to expand and integrate Dialogic’s Computer Telephone (CT) Division and Professional Services Business Unit with the Parity Software Company. Division’s groups are located in the U.S., Europe and Asia.

Had global responsibility of P&L, strategic planning, sales management, business development, marketing, product management, software product R&D, and consulting services.

Vice President & General Manager:


Telecommunications industry

19951999 (4 years 1 month)

Purchased by Intel, 1999.

  • Took CT Division formation/launch to the next level. Developed a new venture business plan, acquired funding, negotiated the deal structure and managed the divestiture process.
  • Managed P&L for Sales, Marketing, Channel Development and Administration; The Synapse Group, Consulting Services Unit (U.S.); The European operations (United Kingdom); and Product Marketing for Europe (Belgium).


  • Grew revenue 50%. The software product line had gross margins of 90%, the most profitable in Dialogic's Communications Division.
  • Engineered Computer Telephony Software spin-out from Digital Equipment Corporation to Dialogic, establishing the CT Division.
  • Grew revenues 60%; achieved profitability by mid-1996 and continued cumulative positive cash. Margins/profits, as percent of revenue, well surpassed corporate average.
  • CT Connect software licenses exceeded over 3000 installations in 1999, the most prevalent CT Link Software Server in the market to date.

General Manager

Digital Equipment Corporation

Public Company; 10,001+ employees; HPQ; Computer Hardware industry

19731995 (22 years)

General Manager: Computer Integrated Telephony (CIT) Business Unit, Littleton, MA, 1991 to 1995

  • Grew Unit revenues from $2 million in FY92 to $65 million in FY94, profitable from its second year.

Business Development Manager: Telecom & Networks Business Unit, Littleton, MA, 1990 to 1991

  • Led worldwide business and market development for $1 billion Unit. Initiated the first OEM strategy and indirect channel program.

Product Business Unit Manager: Networks & Com Engineering Business Unit, Littleton, MA, 1985 to 1990

  • Generated revenue growth from $200 million to over $1 billion a year, the largest annual product revenue growth in Digital—and a major profit contributor.

U.S. Sales & Marketing Manager: Personal Computers Group, Merrimack, NH, 1982 to 1985

  • Developed and integrated sales and marketing plan for Digital’s Personal Computer Retail Centers.
  • Realized expansion from 24 to 50 centers, increased revenue from $25 million to $100 million, and unprecedented sales of Digital PC’s within the Digital channel.

Manufacturing Manager: Terminals Manufacturing, Phoenix, AZ, 1981 to 1982

  • Managed a video/printer terminal manufacturing operations facility, ranked #1 in best overall shipment and asset performance among Digital production sites in 1981.

Manufacturing Central Materials Manager: Terminals Manufacturing, Phoenix, AZ (1978 to 1981)

  • Directed purchasing, distribution, quality, production, inventory, information system, long-range planning and the integrated circuit regional acquisition center. Facility achieved best fiscal inventory within Digital.

Production Control Manager: Terminals Manufacturing, Phoenix, AZ, 1975 to 1978

  • Served on start-up team establishing the first high-volume vertically integrated Digital manufacturing site.

Business Materials Manager: High Volume Manufacturing, Westfield, MA, 1974 to 1975

Production/Inventory Planner: High Volume Manufacturing, Westfield, MA, 1973 to 1974


University of Hartford
Master of Arts, Economics
1972 – 1973

American International College
Bachelor of Arts, Economics
1968 – 1971